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May 14th, 2018 00:00

Dell D630 does not charge

Hello,

I have a Dell D630 laptop and a problem:

Battery does not charge when AC adapter is plugged in. It says "On AC power", battery percentage does not go up or down. When I unplug adapter, laptop is normaly running on battery power and when I unplug the battery, laptop works OK with power adapter. I checked BIOS, it said that battery is working properly, but the AC adapter is an unknown device.

The adapter was new and worked for a year now, battery was replaced just a week ago and was charging.

So is the new battery faulty or is there a coincidence and power adapter failed?

P.s. If I plug in power adapter when PC is not running, the little power light (on laptopt) does not turn on.

Thanks,

Kardanas

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10 Elder

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30.2K Posts

May 14th, 2018 05:00

The battery won't charge if the AC adapter shows unknown.

Try another Dell adapter -- if that doesn't solve the problem, the fault is with the DC jack or the mainboard.

On this model, the DC jack is not a separate part - it's soldered to the mainboard.  This model being essentially ancient, the best course of action is likely to replace the system - you can easily find a working used system for well under $50.  For that matter, and for not much more money, you can also upgrade to a newer system.

 

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