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February 2nd, 2020 04:00

E6420 XFR Smart Card

Hello. I have manage to install all programs for the fingerprint reader and SmartCard reader. The fingerprint works great but i can't use my blank card with the contactless symbol thing near trackpad . 13.56MHz Mifare classic. Can this card reader read 13.56MHz or is it some drivers. In DDP it says "Not Enrolled " and when i click on the tab, it's says "Contactless Smartcard is not decteted" so i go into Device Manager and see it's there and NO Yellow marks on it. What should i do to have it works. Thanks

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February 3rd, 2020 04:00

This Dell support page may help.

4 Posts

February 3rd, 2020 05:00

It didn´t help. There was no infromation att all there. I was using the Smart Card ToolSet Pro and was using a some blank card and it did read some info about the card and the software did find the Card Reader but it didn´t do anything when i was puting the card to the contactless symbol off this laptop. I think I need to buy a smart card express that have contactless reader function. To the right off this laptop there is a express slot just under the contactless symbol. Beacuse it wont't respond at all.

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February 4th, 2020 12:00

I was looking in Event Viewer and it says this...

 

 

Driver Management concluded the process to install driver bcmccid.inf_x86_7b18e04f87c31e83 for Device Instance ID USB\VID_0A5C&PID_5801&MI_01\7&1EB0F4E8&1&0001 with the following status: 0x0.   What does that means

No Events found!

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