Latitude 5430 not extending display

Hey community, hoping someone can help.

I have a new latitude 5430 laptop. I have a screen extender (HDMI to USB c) which worked fine on my previous laptop to extend display to two external monitors. Since I have my new laptop the extender is not working and only mirrors the displays. Everything else is the same except the laptop.

Any ideas about why this is happening? I have checked the graphics drivers and they are all up to date.

Thanks,

Amy

Responses(2)

filbert

4 Operator

•

1.8K Posts

0

September 22nd, 2022 09:00

I've searched, but I'm unable to find a good photo of the Fn key layout on that model. I wanted to see if you have a Fn key to control screen behaviour.

On my old XPS, Fn + F1 controls screen sharing behaviour, selectable from four options:

PC screen only
Duplicate
Extend
Second screen only

See if you have such a key and use it to select the Extend option.

A

amysusan89

3 Posts

0

September 22nd, 2022 17:00

Thank you filbert, this has worked!! Was F8.

Thanks so much

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