Latitude 7370 battery problem

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@Nishant19 wrote:

Hello everyone, I have a dell latitude 7370 and its battery is being dead after 20 mins when unplugged. When it charges to 100%, the battery drains to 99% and never charges back to 100%. the charging indicator (this:)

 

 blinks continuously when fully charged. I tried by resetting the pc, performing clean boot, changing power options but nothing worked. now the power indicator is blinking red and battery is not charging up than 35%. The laptop turns off if i unplug it. 

Specs:

CPU: intel core m5 6y57

GPU: intel hd 515

8 gb ram 

Please help me out with this.

 

 

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how many hours does it last? 

when you are on your desk do you keep the adapter connected all the time? Or when it’s in full charge you remove it 

some DELL people said: you have to disconnect and

some said no, the power will go to the motherboard it won’t go through the battery. 

It's time to replace the worn-out battery.

it turns off when i unplug and i used to keep it plugged when i was on desk

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how many hours does it last? 

when you are on your desk do you keep the adapter connected all the time? Or when it’s in full charge you remove it MyPepsico 

some DELL people said: you have to disconnect and

some said no, the power will go to the motherboard it won’t go through the battery. 

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Any update??