Unsolved
1 Rookie
•
18 Posts
0
670
November 14th, 2021 07:00
Latitude E5550 Touchscreen Issues
So I recently bought a Dell Latitude E5550 with a 1080p Touchscreen, and I'm having issues with it. The touchscreen cuts in and out, and to get it working I have to bend the screen or hit it for it to work. I suspect it's an issue with the connection to the touch digitizer and the motherboard. Does the touchscreen go through the E-DP cable? Or is there a different connection for the touchscreen, because It seems like an issue with the E-DP cable, if the touchscreen goes through it.
No Events found!


U2CAMEB4ME
6 Operator
•
6.2K Posts
0
November 14th, 2021 08:00
Welcome to the Dell Community @jimmyl82104
At the moment PartsPeople are out of stock. [ G7K7H ]
https://www.parts-people.com/index.php?action=item&id=20562
eBay has a few.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=G7K7H&_sacat=0&_sop=15
You could also use the part number to search locally.
Dell Latitude E5550 / 5550 Owner's Manual:
https://www.dell.com/support/manuals/en-us/latitude-e5550-laptop/dell_latitude_e5550_bdw/removing-the-edp-cable?guid=guid-0d3d1f2e-f04e-4bd9-ad18-7d224a127b7a&lang=en-us
Best regards,
U2