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January 31st, 2019 00:00

Wifi driver installation blocked - E6410 Win7 64b

Hi,

I've used my Latitude E6410 for a long time and never had a problem. I just re-installed Windows 7 clean on a new SSD, but the wifi driver (Network_Driver_3MNPT_WN_15.10.0.10_A06) installer keeps saying "Installation Blocked: This software package cannot be installed on your system." I've tried updating the BIOS with a few different versions but this made no difference. The other wifi-related driver, WiMax Link driver won't install either.

What could I be doing wrong here...?
Is there a work-around I could try?

The hardware IDs I got from Device Manager are:

PCI\VEN_14E4&DEV_4727&SUBSYS_00101028&REV_01
PCI\VEN_14E4&DEV_4727&SUBSYS_00101028
PCI\VEN_14E4&DEV_4727&CC_028000
PCI\VEN_14E4&DEV_4727&CC_0280

Any advice will be appreciated!

Kind regards,
Hiro

January 31st, 2019 01:00

I managed to solve my problem first by following this post. Following the steps on that post resolved the yellow sign for the network adapter in Device Manager. Then after installing the WLAN half-mini card driver, wifi started working:

https://www.dell.com/support/home/us/en/04/drivers/driversdetails?driverId=CMVHR&osCode=W764&productCode=latitude-e6410

Not sure if this one is related to wifi, but after installing the driver for Broadcom USH at the below link, another yellow sign which was right above the network adapter in Device Manager disappeared:

https://www.dell.com/support/article/us/en/04/sln129590/download-the-broadcom-ush-drivers?lang=en

Maybe this will help someone else dealing with the same problem I had.

1 Message

December 24th, 2021 10:00

This solved the problem for me, thanks! Even though I couldn't find a download link from the first site, the second one let me connect to wifi.

10 Elder

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23.2K Posts

December 24th, 2021 11:00

You need to install the chipset drivers before the wifi driver will install.

https://www.dell.com/support/home/en-us/product-support/product/latitude-e6410/drivers

You should also not be using Windows 7 online at this point -- it has seen no security updates in almost two years so you're vulnerable to all manner of exploits online using it.

 

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