1 Rookie
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3 Posts
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2037
May 26th, 2020 05:00
Wireless Icon has a red X on it Please help
The computer that I'm using is Dell Inc.latitude E5520
BIOS version: Default system BIOS
Model: OKCT5J
VERSION: AO1
Edition: Microsoft Windows Ultimate (32-bit)
I have tried many things:
1. Reinstalling from device manager
2. Checking window updates
3. Enable/Disable and auto turn on from adapter setting
But non worked... there are no buttons on the keyboard to switch on the wireless capability.
I pressed F12 while the laptop was turning on to enter booting options, then
Diagnostics and I found out that WLAN is "Disabled" and WirelessSwitch is "off".
I don't know how to turn them on... Thank you for your consideration! I need help...
jphughan
9 Legend
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14K Posts
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May 26th, 2020 08:00
@Dell_loveyy When I looked up the Latitude E5520 on support.dell.com and checked the Documentation section, I found a "Setup and Features Information" document, linked here. It contains a diagram indicating that there is in fact a wireless switch on the front edge of the system, i.e. in front of the touchpad and slightly to the left.
Mary G
4 Operator
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20.1K Posts
0
May 26th, 2020 07:00
Windows Ultimate is not an operating system. Windows 7, 8.1 and windows 10 are operating systems. Which one do you have?
Meantime--Setup your network connections again.
Dell_loveyy
1 Rookie
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3 Posts
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May 26th, 2020 08:00
It is Window 7
Dell_loveyy
1 Rookie
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3 Posts
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May 26th, 2020 08:00
Thank youu!! I found the button :)) thank you so much^^