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March 23rd, 2020 22:00

error message, 0xA00f4244 no camera available

With the current social distancing protocols in place many of us have to start using our integrated webcams. DELL, please fix this error message, "0xA00f4244 no camera available". When I try to use mine I receive the error message that my camera cannot be found.  Please see the below attempts and come up with a patch to fix this: 

1 my antivirus is off not causing the problem 

2 camera does not show in device manager. repeat there it is clear how to reinstall drivers if camera is not showing in device manager. scan for hardware changes does nothing 

3 USB root kit deletion does not work 

4. the driver for this is nowhere to be found. I did go ahead and update my windows and BIOS drivers 

5. the privacy settings changing the slide tab to allow does not work 

6. The reset in the windows app store does not work or the troubleshooter 

Who is the camera manufacturer? How will I ever know?

Please try to solve this problem.

3 Posts

May 11th, 2020 13:00

Dell Xps 13 here.. Same problem. Camera manufacturer driver not found under legacy hardware. My warranty expired last year in January. A month or two later my camera stopped working. I tried every solution available online, does not work. 

Recently, I became more desperate since I am working from home and have to attend virtual meetings. This problem exists ever since dell had launched their first laptop with integrated camera and they still don't have a solution for this. 

Today, I had a chat with tech support. Turns out I know more than her about the Tech support. Lady could not help me instead, let me know that my service has expired and since it's a software issue they can issue me a ticket for $99 to solve my problem. If I was eager to spend $99 i would have purchased the warranty a year ago with $140. Then she forwarded my issue to another specialist, who sent me a link of a YouTube video. All the steps in the video, I have tried them already, at the end of the video they suggest to contact Tech support if it does not work   It is like an endless cycle.

I'm going to try and use System Restore options from control panel. You ( @juggler1972 ) can try that as well. But you have secure your files before you do that. I'm not saying this will fix our problem but it seems like a last option.

5 Posts

May 22nd, 2020 08:00

non compatible with my Inspiron 

5 Posts

May 22nd, 2020 08:00

Inspiron 24 547

 

Kind regards,

 

Paul

5 Posts

May 22nd, 2020 08:00

I've got the same problem. At first it functioned properly, but after the warranty lapsed: 0xA00F4244.

I do not understand why Dell does not fix this

1 Message

May 28th, 2020 07:00

I’ve had the same issue, but I’ve found the camera to be in Device Manager under a corrupted USB driver. I managed to get it to work after uninstalling and reinstalling the driver, but this then became corrupted again after a restart.

Anyone else have this?

5 Posts

May 28th, 2020 11:00

i do not even can find a driver.

Test this one =
Windows 10, Intel RealSense 3D Camera Management driver

June 2nd, 2020 02:00

i am having the same problem can you please help how to get of it.

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24 Posts

June 2nd, 2020 04:00

Check if it has been disabled in BIOS?    

 

 

September 17th, 2020 03:00

@juggler1972  is your problem solved???

Please guide me on this problem...

Actually I have upcoming university exams....

I never used my laptop Webcam...

But now I started it, it is showing the same error 0xA00f4244 camera not attached...

I need to fix this problem as soon as possible...

Please help me through this...

October 15th, 2020 07:00

Eu estou com o mesmo problema. 

Quando abro a câmera do meu dell inspiron 14 2640 aparece o código de erro 0xA00F4244. 

A câmera não aparece no Gerenciador de Dispositivos.

Meu windows 10 está atualizado (sempre verifico o update)

Não sei mais o que fazer!

1 Message

January 7th, 2021 05:00

I had the same issue and resolved by disconnecting all my USB devices during reboot.  The devices can be are attached after the reboot

1 Message

January 19th, 2021 14:00

I have the same issue, however, the camera checkbox on Bios is marked. Anyone have the same issue?

2 Posts

March 15th, 2021 09:00

Spoiler
Thank you. Deleting and scanning for new hardware change fixed the issue.
Thank you. Deleting and scanning for new hardware change fixed the issue.

March 20th, 2021 05:00

I've just sent this email to the other people concerned after the camera on my XPS13 stopped working in the middle of a Zoom meeting:

"So sorry about the problem with our laptop camera. After lots of checks (and advice from our live-in computer expert) it’s looking clear that the camera has simply failed – which for a laptop less than eighteen months old is not very impressive. Even less impressive is that there is a Dell ‘community’ – these days one of the most overworked words in the English language – and its website is full of comments like ‘I knew Dell technical support was bad but I didn’t realise how bad!’   

"I now know how bad. If you try to contact Dell technical support via their website you’re asked (via an on-screen question – there’s no hope of getting through to a real person) whether your computer is still under warranty. If it isn’t, you’re given the option of buying a year’s warranty for £96 (I think the figure was) plus £36 as a ‘renewal fee’! Or you can send your computer to them for a ‘full hardware diagnostic assessment’, which costs £44: that’s to get a ‘competitive quote’ for any repairs. Otherwise you’re directed to a web page that allows you to ‘search documentation’. If you do that, and type in something along the lines of ‘camera not working’, you’re told to check the driver. I’m way outside my comfort zone here, but we were able to establish that the driver was missing altogether, which apparently is as bad in a computer as it is in a vehicle. What does the website say you should do then? …. Contact Dell Technical Support (see the beginning of this paragraph).

"According to members of the ‘Dell community’ on their (I suppose I should say ‘our’) website, there has been a problem with Dell laptop cameras failing (often shortly after the warranty has expired) since at least 2012, so there’s not much point in trying to get the laptop fixed. So we’ve ordered an external webcam which we hope should arrive by the end of the morning, and that should solve the problem."

1 Message

June 21st, 2021 05:00

Hey guys i just had the same problem with my MSI 75stealth. WIN10.

i fixed my problem pressing FN + F6 (super easy).

https://www.youtube.com/watch?v=UWlIHKKRxCE

 

hope that helps someone.

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