Stochos
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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As a long time Dell fan, many thanks Justin C listening and actioning the issue.

I'm awaiting its resolution before placing my order.

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casalebrunet
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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Same issue here with my new XPS 13, 9360...

ciprian.dell
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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by the way, for me, the most annoying noise is when my laptop is charging and I open a few tabs (5+) in Edge browser with video content/live streaming. I feel like my XPS is screaming at me.

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nissehamp
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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I have the same problem with coil-whine, mine is only really noticeable when the power adapter is plugged in though, but then it's loud enough to hear when working normally on the pc Smiley Sad I have the Alienware 13r2.

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surfws
1 Copper

RE: New Kaby Lake XPS 13: coil whine

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Would love to buy a XPS 13 9360 but coil whine is a deal breaker for me unfortunately Smiley Sad

Hope this get solved. 

Any feedback on the XPS 13 9365 2-in-1 regarding coil whine or similar issues?

Thanks Smiley Wink

RE: New Kaby Lake XPS 13: coil whine

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@ciprian,

I apologize for your experience particularly with your first Dell.  As Justin mentions above, engineering is actively working on a it and there is a fix in sight.

thanks for your support and patience

Barton George

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RE: New Kaby Lake XPS 13: coil whine

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Same here, my XPS 13 9360 had coil whine. Returned to Dell for full refund. Will consider purchasing this laptop again if the problem fixed in the near future.

AlexRainbows
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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I also await the fix

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mattvkm
1 Copper

RE: New Kaby Lake XPS 13: coil whine

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Also having really bad coil whine on my 3 week old 9360 xps 13. Unnacceptable levels. Not sure if I can return at this point but I am trying to find an awnser because I can't use this "top teir" laptop with this issue. Someone sitting next to me on a plane will think I am smuggling a mouse in my carry on bag. It's really loud. My GTX970 in my PC has coil whine, slightly lower pitched, loud but not as annoying as this laptop...

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Semmy777
1 Nickel

RE: New Kaby Lake XPS 13: coil whine

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I wanted to buy 9360.

Xps is the best laptop on the market and it's very expensive in my country.

But dealing with this serious issue on new laptop for over $2k -  it's unacceptable!

Will wait for more info. I hope problem will be fixed soon.

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