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August 7th, 2013 05:00

Shut Down problem

   I am using Dell inspiron N5110 model with the configuration of i3 processor @2.30Ghz   3Gb Ram     320 Gb HDD    now it is running with Ubuntu 12.04 I tried almost with 4 Operating Systems like Win xp, Win 7, Win 8, Android but in all I face the problem that is when I shut down the laptop shut down screen appears after that System not getting shut down. I m now using power button to turn it off please help to rectify me from this problem....

                                       Thank you,

4 Operator

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2.6K Posts

August 7th, 2013 07:00

Hello Naveen MBA,

I would request you to try updating the BIOS to the latest version and check if that helps.

**NOTE: Few things to ensure before updating the Bios is, the Ac Adapter should be plugged in and the battery should have minimum of 15% charge. No other external peripherals should be connected to the computer. Please ensure that the Bios update should not be interrupted else it would damage the motherboard. 

Hope this helps!

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