as the post's subject says, i just received my XPS 13 with Ubuntu 16.04.
The problem is that i can't make work the HDMI connection with the DA200 Adapter.
The external monitor is a Dell U2417H and its resolution is 1920x1080, 60Hz (so it should be ok for the adapter).
The external monitor is recognized into the display settings, if I try to take a screenshot it also appears correctly, but there is no signal and the monitor is black.
This is really frustrating.
Solved! Go to Solution.
Thanks for posting.
the da200 adapter is not a displaylink device. It's a "docking station" adapter that connects to the usb-c port, and provides hdmi, vga, ethernet, and usb ports.
currently there seems to be a problem with the graphics on this device. the laptop does see an external screen, but it will remain black. only when a low resolution is chosen (usually much lower than the preferred resolution of the monitor or tv that is attached) the display "works".
more information and details about this issue is available from these bug reports:
Thanks for the answer.
Both the reports are related to Skylake and Intel HD 520, my XPS version is Kabylake with Intel HD 620. So i guess the bug isn't solved yet.
I just updated my 9360 to BIOS to 1.2.3, hoping that that this would cure the issue. However, now there is no HDMI video output at all while with 1.0.7 BIOS at least modes up to 1024x768 worked. As before the external display is recognized but the screen stays black, always. Kind of a disappointment.
I'm in the same boat, totally blank output. but registers in Displays.
From what I can see the monitor getting connected to a USB-C to HDMI adapter wrongly registers as a Display Port
Here is the output of xrandr after pluggin in the adapter to my monitor, notice HDMI1 and HDMI2 are not connected. This is using a 3rd party adapter. I had exactly the same output using the DA200 usb-c multi adapter too.
linux-mint 18.1 (ubuntu 16.04)
with kernel 4.8.11
Screen 0: minimum 8 x 8, current 5120 x 1800, maximum 32767 x 32767 eDP1 connected primary 3200x1800+0+0 (normal left inverted right x axis y axis) 294mm x 165mm 3200x1800 59.98*+ 47.99 2880x1620 60.00 2560x1440 60.00 2048x1536 60.00 1920x1440 60.00 1856x1392 60.01 1792x1344 60.01 2048x1152 60.00 1920x1200 59.95 1920x1080 60.00 59.93 1600x1200 60.00 1680x1050 59.95 59.88 1600x1024 60.17 1400x1050 59.98 1600x900 60.00 1280x1024 60.02 1440x900 59.89 1280x960 60.00 1368x768 60.00 1360x768 59.80 59.96 1152x864 60.00 1280x720 60.00 1024x768 60.00 1024x576 60.00 960x540 60.00 800x600 60.32 56.25 864x486 60.00 640x480 59.94 720x405 60.00 640x360 60.00 DP1 connected 1920x1200+3200+0 (normal left inverted right x axis y axis) 597mm x 336mm 1920x1200 59.95* 1920x1080 60.00 50.00 59.94 24.00 23.98 1920x1080i 60.00 50.00 59.94 1600x1200 60.00 1680x1050 59.88 1280x1024 75.02 60.02 1280x800 59.91 1152x864 75.00 1280x720 60.00 50.00 59.94 1024x768 75.03 60.00 800x600 75.00 60.32 720x576 50.00 720x480 60.00 59.94 640x480 75.00 60.00 59.94 720x400 70.08 DP2 disconnected (normal left inverted right x axis y axis) HDMI1 disconnected (normal left inverted right x axis y axis) HDMI2 disconnected (normal left inverted right x axis y axis) VIRTUAL1 disconnected (normal left inverted right x axis y axis)
I was looking for a solution for this problem and found it in
Jeremy uses the Apple USB-C Digital AV Multiport Adapter. I tried it and worked fine. Curious thing that Dell adapter doesn't work but Apple one does.
Is there any solution for this problem?
Otherwise I will have to return the DA200 I received today...