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XPS 13-9380, Thunderbolt 3/USB Type-C port not working
Hi All,
Thank you for the help. My XPS 13-9380 shipped with Windows 10, but I set it to dual boot Ubuntu 19.04. I have BIOS 1.5 installed and all the updates, but still experience this Thunderbolt/USB-C failure. Unplugging all connectors and rebooting after a brief (1-2 min) break has thus far brought back my port. This is only a temporary work around though and I'd love to have a proper driver update to solve this.
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
0
July 16th, 2019 15:00
* Click my DELL-name and private message me the PC service tag number
* Do you have the issue when running the Dell supported Windows 10?
* Did you have the issue when running the Dell supported Ubuntu 18.04 LTS? Or did you never install/test the Dell supported 18.04 LTS and just install the non-Dell supported 19.04?
DELL-Chris M
Community Manager
Community Manager
•
54.2K Posts
0
July 17th, 2019 06:00
Did you see my reply from yesterday?
tantares
4 Posts
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July 24th, 2019 01:00