August 23rd, 2021 11:00

We have this same problem as well. Has anyone been able to fix it? We've tried everything. Some drivers download successfully, most fail with the hash error.

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12 Posts

August 23rd, 2021 13:00

Any luck with contacting whoever controls the hashes for the catalogs? https://downloads.dell.com/catalog/
I'm seeing more people with the same issues and I'm testing their same packages only to get those same errors.

3 Posts

August 25th, 2021 14:00

We are seeing this HASH issue in our environment for previously published patches.  Can confirm this on the OptiPlex_7070_1.8.4.exe BIOS update.

3 Posts

August 25th, 2021 14:00

Also, it seems like Dell republishes the each BIOS update each month calling it "superseded" even if it is the same update.  this causes us rework of existing deployments.   

DELL REALLY NEEDS TO FIX THIS.

12 Posts

August 28th, 2021 04:00

We did resync yesterday evening the DELL Third Party Drivers Update and we started noticing that problematic BIOS packages in the past, like the one mentioned previously by crammy (OptiPlex 7070 System BIOS 1.8.4) are marked as expired, when we try to publish them:

SyncUpdate: 'Dell OptiPlex 7070 System BIOS,1.8.4,1.8.4' (Update:'680d1ec7-7df6-4ed9-967f-11f5820ccb77') Vendor 'Dell' Product:'Bios' is synchronized to WSUS but is expired no publish actions are possible. SMS_ISVUPDATES_SYNCAGENT 8/28/2021 7:30:37 AM 15408 (0x3C30)
SyncUpdate: 680d1ec7-7df6-4ed9-967f-11f5820ccb77 - No action required for 'Dell OptiPlex 7070 System BIOS,1.8.4,1.8.4' (Update:'680d1ec7-7df6-4ed9-967f-11f5820ccb77') Vendor 'Dell' Product:'Bios'. SMS_ISVUPDATES_SYNCAGENT 8/28/2021 7:30:37 AM 15408 (0x3C30)
STATMSG: (SRVMSG_SMS_ISVUPDATES_SYNCAGENT_UPDATECONTENT_SUCCESS). SMS_ISVUPDATES_SYNCAGENT 8/28/2021 7:30:37 AM 15408 (0x3C30)

Or for OptiPlex 7060 System BIOS,1.13.0...

SyncUpdate: 'Dell OptiPlex 7060 System BIOS,1.13.0,1.13.0' (Update:'3bbc4e8b-231f-4c76-86ea-1372ace2a4f4') Vendor 'Dell' Product:'Bios' is synchronized to WSUS but is expired no publish actions are possible. SMS_ISVUPDATES_SYNCAGENT 8/28/2021 7:29:37 AM 1172 (0x0494)
SyncUpdate: 3bbc4e8b-231f-4c76-86ea-1372ace2a4f4 - No action required for 'Dell OptiPlex 7060 System BIOS,1.13.0,1.13.0' (Update:'3bbc4e8b-231f-4c76-86ea-1372ace2a4f4') Vendor 'Dell' Product:'Bios'. SMS_ISVUPDATES_SYNCAGENT 8/28/2021 7:29:37 AM 1172 (0x0494)

Maybe next week the repository will be healthy again, fingers crossed.

12 Posts

August 30th, 2021 07:00

I think the issue is now solved! We can download BIOS and driver updates again! 

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