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July 24th, 2020 18:00
Windows 10 Photos sometimes showing blank screen when opening pictures
So I recently updated my Inspiron 5680 from windows 10 feature update 1909 to 2004, everything seemed to work but then when I tried to upload a picture via my browser to a site I suddenly got a Intel Optane Memory pinning error. I went to programs and features, fixed the driver I thought was causing the problem and that seemed to be it, until I started to see that sometimes when I open a picture to view it (Be it from my browser or windows explorer) photos will sometimes only give me a blank screen like here:
As you can see, it's blank with black tabs at the top which are usable. Again, this only happens sometimes, not every time. It might happen the first few photos I open, or I might have to mess around at first.
In my first bid to get help, I went to Microsoft support, which you can see here, we've tried everything. Reverting back to 1909, (Which I'm currently in) repairing/resetting the app. Deleting/reinstalling optane. I'm at my wit's end here folks, because my PC was working perfectly until I updated it. Please,, please help!

