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March 19th, 2016 06:00

Venue 11 Pro 7130 vPro Tablet Battery Swelling

Hello:


I noticed that the cover plate on my tablet wasn't latching down like it originally did so I took it off and discovered that the battery had swollen to the point that the battery cover wouldn't latch down! Does this mean that I should stop using the battery because it might explode or is it nothing to worry about?

I did the diagnostic test on the battery and it passed both tests.

Thanks in advance,

Sparky

3 Posts

April 2nd, 2016 04:00

I just found that my battery is getting bigger as well. So far it's holding its charge normally and passes all tests but back cover could not longer be attached normally. I'll try to buy a replacement one and sell my Venue as quickly as I can. The best part is that my extended warranty ended in January...

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109 Posts

April 2nd, 2016 10:00

I set my BIOS to start charging at 30% and stop at 90%. It is never good to let Lithium batteries fully discharge or over charge.

109 Posts

April 2nd, 2016 11:00

Hello:

How does one accomplish this - is it in Windows somewhere?

Thanks in advance.

Sparky



Get into the BIOS during startup and you will find the options under the Power Management section.

Advanced Battery Charge Configuration - Custom and set the start and stop limits.

April 2nd, 2016 11:00

Hello:

How does one accomplish this - is it in Windows somewhere?

Thanks in advance.

Sparky

July 24th, 2016 22:00

Any resolution to this?  I have the exact same issue with my battery.  It's warped like crazy and now the back plate doesn't fit at all.  I took the battery out and it has a plastic form which seems to not keep the battery in it's original form anymore.  Has Dell said anything about this problem?

July 25th, 2016 07:00

I replaced the battery - I don't think that Lithium Ion batteries are anything to mess around with and when Dell said it needed replacing, I did! I have also changed the way I use the tablet - I always left the tablet plugged in before - now I charge it u, unplug it and use it on battery until it reaches 10% left - I have set an alarm. Once it gets to 10% I plug it in and the cycle repeats.

Sparky

11 Posts

July 25th, 2016 12:00

Yes, I am having the same exact problem.  I chatted with Dell online and got nowhere.  I called and got the Dell Mobility Team and talked to ERIC.  I know that I am out of warranty but I am also worried that the battery might explode or cause a fire that might burn down my house.  My phone disconnected while talking with ERIC but they have my information and can call me back.  They also have a picture of the case cover popped out by around 3/4 inch in one of the chats.

I do not see any recalls for the Dell Venue Pro 11 7130 battery on the Consumer Product Safety website but did see some battery recalls for other manufacturers.

This tablet was given to me as a gift and I do not have any money to buy a replacement battery.

109 Posts

July 25th, 2016 14:00

We've all seen stories of battery fires with e-cigs, hoverboards, Teslas, phones, etc. Why not Dell Tablet.

I use "BatteryBar Pro" to monitor power status and use. I changed the BIOS setting for Advanced Charging Custom settings Start Charging 30% stop charging 90%. I normally have it plugged into the AC except when I take it with me..

13 Posts

August 13th, 2016 09:00

Mine is also swelling to the point of pushing the back cover off the tablet. Not sure I will replace since this has been about the WORST excuse for a tablet I have ever seen, so unless they offer a free one I won't spend any more money on it but it is concerning. It sits on the dock stand and I am glad I just happened to notice it so I could remove it from use before something really bad happened.

1 Message

April 2nd, 2017 17:00

Same thing here, the battery is swollen and ready to let the magic smoke out.

https://youtu.be/SCHYQ8u5T5w

April 3rd, 2017 09:00

I ended up buying a new battery AND a new plastic cover.  

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