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ionic_euler
Copper

my dell streak keeps crashing, and then restarting

i bought mine about a month ago, i am so disappointed because the device that i bought purposely to work as my web browser crashes everytime i used it to browse and look on the map since a week ago. i got it from carphonewarehouse UK, i went there several time but been tell off to come back again and again. they say it is because i haven't upgrade my dell streak to froyo 2.2, however as my dell is locked to O2UK then i still couldn't get the update as it will be upgraded phase by phase. and start with the unlocked version. i just hope dell clarify this, that the problem occur because i haven't upgrade it to froyo 2.2, i dont mind waiting for another couple weeks for it to be updated as long as my dell streak will stop crashing, i tried putting paper between the battery and cover, sadly nothing changed. and my dell streak has been restarting since it crashed about an hour ago, and this happen a couple time daily! i am so frustrated!! DELL please do something or people will lose faith in your mobile devices.

 

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11 Replies

Re: my dell streak keeps crashing, and then restarting

Back everything up onto your desktop computer and try resetting th phone.

menu>settings>Privacy>Factory Data Reset>Reset device

 

 

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ionic_euler
Copper

Re: my dell streak keeps crashing, and then restarting

done that like a million times..but still my dell streak crashes everytime i use the browser(the one already installed  with it) and hen i use youtube also the map. SO FRUSTRATED..i dont even install anything even my own phonebook... I SERIOUSLY HATE MY DELL STREAK NOW..=(

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vellknown
Bronze

Re: my dell streak keeps crashing, and then restarting

I am not sure if the problem is just with android 2.1 or the hardware. I am facing the similar problem but as bad as Ionic_fuller's. I have upgraded to 2.2 and I keep facing the problem with phone restarting by itself.

I have gone to the service center dell atleast twice complaining about it. I am unhappy with this issues. I hope dell will resolve this problem

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hemalpatel
Copper

Re: my dell streak keeps crashing, and then restarting

Mine is also same problem...

I bought my dell streak in march from amazon..

it was having 1.6

@ dat time 2 times it was crashed and kept restarting for about half and hour...

after dat I updated streak to 2.2

but the problem was still the same.. it just keeps restarting.... 

since last 2 weeks my streak keeps restarting every 4-5 hours... so i am frustrated now with my streak....

I heard that dell has stopped production of dell streak after seeing this issue in dell streak 5.

I am going to call dell support to complain about this issue. I hope they will surely help me about this and keep customers happy....

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vipss78
Copper

Re: my dell streak keeps crashing, and then restarting

I am having same problem. Dell streak keeps crashing and restarting.. continuously..  I contacted dell streak customer support.. no one ever responded.... finally I got a work around.. I am using that crappy table/phone as a paper weight.... I think that is the most expensive paper weight I ever bought....  I will never recommend anyone to buy any dell product......

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Re: my dell streak keeps crashing, and then restarting

The best thing to happen to me during my life with the Streak was drop it. The screen shattered and I bought a Samsung Note. Almost the same outside dimentions but thinner, better bigger screen, and better operating system.

I recommend the Note. Does it have short comimgs? Yes, but nowhere near the issues the Streak had.  

vipss78
Copper

Re: my dell streak keeps crashing, and then restarting

I'll recommend to go for any tablet or phone but not one which is manufactured by dell.... Such a worst support and service.... 

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vipss78
Copper

Re: my dell streak keeps crashing, and then restarting

It doesn't help. Once dell streak keeps crashing nothing helps to prevent it.

Re: my dell streak keeps crashing, and then restarting

i had a same problem its get restart in every 15 to 30 mins.

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