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22" monitors having black half circle on bottom left of display
We have multiple monitors that have started with a half circle in the bottom left of the monitor and black circles in other locations on the monitor. It doesn't appear to be a physical damage, but not sure what may be causing this. Has anyone else experienced this with their monitor or have an idea what may be causing it?
DELL-Chris M
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March 21st, 2018 12:00
Every Dell monitor has some form of a stand alone BID (Built-in Diagnostic). If the circle does not appear when running the BID, then the monitors are not the culprit.
DELL-Chris M
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March 22nd, 2018 13:00
Odd. I have not seen this issue before. Read this for the exchange instructions and policy.
Archie21
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March 22nd, 2018 13:00
I did run diagnostics on the monitor, and the marks remain on the screen. This is like the 5th monitor we have experienced this with.