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2407WFP, how to reset FSM (Factory Service Menu) ?

Hi, is there any chance to reset service menu on this monitor?

10 Replies
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Community Manager
Community Manager

Re: 2407WFP, how to reset FSM (Factory Service Menu) ?



* Power the 2407WFP off
* Hold down the Menu and Plus buttons
* While holding those two down, press the power button
* Let all three button ups when the monitor powers on
* Press the Minus button to see the menu
* Press the Minus button and scroll down to Clear User Area or Clear User
* Press the Menu button twice


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1 Copper

Re: 2407WFP, how to reset FSM (Factory Service Menu) ?

Yes, but this is not working for "Offset", "Gain", all "Presets" etc. fields.

The problem is, I have problems with picture quality because of this bad setting. When the values are too high I see ghosting everywhere. When the values are too low, the picture is dark and no true colors- banding. I can not set the optimum performance, because there are many combinations of the fields.

Thanks for help.

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Community Manager

Re: 2407WFP, how to reset FSM (Factory Service Menu) ?

First, run this application to restore the Monitor Factory Defaults

Click Here
* On the left by the disk icon, click sofMCCS
* Click Run
* If asked, click Run again
* Click OK
* Check I agree...
* Click Next
* Click Start
* Click OK
* From your desktop, double-click the softMCCS icon
* Scroll down to Preset operations
* By Restore factory defaults, click the green Restore arrow
* The display will black out and then return
* By Restore factory lumunance/contrast defaults, click the green Restore arrow
* By Restore factory color defaults, click the green Restore arrow
* Close the softMCCS box
* Click No to KEEP the changes if asked

* If the Monitor Factory Defaults are not to your satisfaction, use softMCCS to tweak the settings. I will list below the settings I use on my 2407WFP A03 -
Geometry Horizontal position (phase) = 50
Geometry Vertical position (phase) = 28

Image adjustment Luminance = 60
Image adjustment Contrast = 46
Image adjustment Red video gain = 84
Image adjustment Green video gain = 85
Image adjustment Blue video gain = 80

* After you have made these changes, close the softMCCS box
* Click No to KEEP the changes if asked

At this point, you may make any further changes you see fit knowing that you can always restore to the Factory Defaults.


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1 Copper

Re: 2407WFP, how to reset FSM (Factory Service Menu) ?

Chris, it has been more than ten years since you posted this. Today it really saved me. I had messed up my Dell 2407WFP to a point that it was nearly useless. Your instructions worked perfectly. Thanks so much for the help.

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1 Copper

Re: 2407WFP, how to reset FSM (Factory Service Menu) ?

Thank you very much. But there is one little problem, softMCCS says: "DDC/CI NOT SUPPORTED". How can I enable this function? I have Nvidia 7600 GS and Windows XP.

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Re: 2407WFP, how to reset FSM (Factory Service Menu) ?


Can you use the Reset functions of that software? If yes, do it.


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1 Copper

Re: 2407wfp - how to reset service menu?

No, all the field are gray.
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Re: 2407wfp - how to reset service menu?

MasteroPaulie,

How did the monitor look out of the box? Do you have a record of the changes you made in the Factory Mode? This is the first time I have seen this software fail to read a 2407?

Message Edited by DELL-ChrisM on 05-09-2007 06:20 PM

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1 Copper

Re: 2407wfp - how to reset service menu?

So,
I sorted out the problem with softMCCS, the monitor only required power cycling.

But the reset function in the programme is the same function as on the monitor. It resets only basic settings- not the factory settings (seen in service menu).

Apparently there is not any solution 😞