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2408WFP, flashing red/green/blue suddenly
Hi there,
I have owned this monitor for many years without any issues. Suddenly out of the blue the monitor has started flashing red/green/blue etc. when it is in power saving mode. It appears this is some kind of Factory burn in mode (although I certainly never selected anything like that).
I have tried holding menu, plus and then turning the power on but that doesnt work. How can I stop it from doing this?
Note: I can still change inputs but when I press menu nothing happens.
Also note: I have noticed a vertical line appearing on the monitor that goes away once it warms up. Not sure if this is related.
Thanks for any help.
DELL-Chris M
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August 29th, 2016 08:00
If you cannot get into the FSM (Factory Service Menu) to disable Burn-In, then all you can do is turn the monitor off when not in use.
* Press the Menu and the Plus buttons at the same time, then press the Power button
-or-
* Turn the monitor off
* Press the buttons simultaneously, Menu/Plus/Power
* Release all three buttons
* Press the Minus or Menu button to see the FSM
* Once into the FSM, press the Minus button to move down to Burn-In
* Press the Menu button
* Press the Minus button to toggle to Off
* Press the Menu button
* Press the Plus button to move up to Exit Menu
* Press the Menu button
DELL-Chris M
Community Manager
Community Manager
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54.3K Posts
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August 31st, 2016 08:00
If you cannot get into the FSM (Factory Service Menu) to disable Burn-In, then all you can do is turn the monitor off when not in use.
msitesm
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August 31st, 2016 01:00
Unfortunately none of those options let me get into the factory service menu. Am I basically stuck with it like this or is there anything else I can try?