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May 15th, 2024 21:07

Why were Dell 15 5558 laptop computers NOT tested for upgrade from Windows 10 to Windows 11?

Inspiron 5558

Inspiron 5558

Why were Dell 15 5558 laptop computers NOT tested for upgrade from Windows 10 to Windows 11?

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May 15th, 2024 21:18

Because they do not meet Microsoft's CPU requirements for Windows 11.  They use 5th gen CPUs;  Windows 11 support starts with the very few late 7th gen and more completely, with the 8th gen.
To answer the next question no, the CPU cannot be upgraded.

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15-05-2024 22:03 PM

@ejn63​  Many thanks for your prompt and courteous reply, I appreciate it!  

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