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8 Posts
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24388
June 27th, 2014 00:00
3007WFP, cannot change resolution from 1280x800?
Hi all,
My 3007WFP was off for about a year, and recently I plugged it back in and I can't change the resolution to anything other than 1280x800 which now is also marked as recommended (not true in the past). Every time I attempt to change I get a different behavior per config, but most of them I get a black screen or some the weir colored lines. Has anyone been through this, and are there any solutions that one could do at home?
DELL-Chris M
Community Manager
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56.9K Posts
1
June 27th, 2014 07:00
The only resolutions supported by the 3007WFP are 1280x800 (Single Link) and 2560x1600 (Dual Link). To get the higher resolution of 2560x1600, the video card must have a DVI-D Dual Link out port and you must be using a DVI-D Dual Link cable. The left one in the picture. Check these and post back.
oakcool
8 Posts
0
June 28th, 2014 16:00
Hey DELL-Chris M, thanks a lot, that worked perfectly. I actually thought I only had cables DVI-D cables, so I never checked it, but your suggestion made me think and check.