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DELL p2411h broken
hey,
one of my 3 Dell p2411h is broken. I have now blue horizontal lines over the screen etc. I tested it with other computers > same result. I wanted to go over the 'Product Support for Dell P2411H Monitor' page, but there is now service tag for this screen. How can I continue to get the monitor replaced? Thanks for help.
Mario
DELL-Chris M
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February 4th, 2013 08:00
maw2k,
* Go back to the top of the Monitors Forum and open the announcement, "Monitor FAQ 1/9/13"
* Open "My monitor does not have a Service Tag, how do I get Dell service?"
maw2k
24 Posts
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February 4th, 2013 16:00
thanks for your answer Chris,
"You would contact Order Support (not Technical Support) for your country and provide to them the following information"
I prepared everything and called the order support. They could not help me with my warranty problem and forwarded me to the tech. support. After waiting 25 minutes I hung up.
Is there no other quicker way, to get this screen replaced? an email?
Mario
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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February 7th, 2013 15:00
You gave them Dell Order numbers and they sent you to Technical Support?