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October 6th, 2009 11:00
Dell 2408WFP Vertical Line Issue (video included).
I purchased my monitor from Dell Canada close to a year ago, It has been a month since I turned it on one day to be greeted with a blue vertical line running down the right side of the screen. The problem has gotten worse since then, multiple lines have appeared and my research indicated that this is a hardware problem. I've made a video to showcase the issue.
http://www.youtube.com/watch?v=8KaDV_NGc14
The monitor was purchased separately and still has 2~ years of warranty left. Please advise me otherwise if I am incorrect, but I feel that this is an RMA worthy issue.
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DELL-Chris M
Community Manager
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October 6th, 2009 23:00
Get it replaced. Contact Technical Support. They will need the following -
Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Operating system:
Video card:
Video card ports tested:
Reason: 2408WFP V line
avtorouc
2 Posts
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October 6th, 2009 23:00
Thanks Chris, will get right on it.
RotarySystems
2 Posts
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November 20th, 2012 07:00
I have this same issue with TWO monitors / model 2408WFP6. Dell told me that if I want it fixed "I would need to wait for a recall". Has anyone been able to fix their issue?