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November 15th, 2019 13:00

UP2516D, X-Rite 1.6.6.8973 calibration issue

I am trying to calibrate my U2516D with the DUCCS v1.6.6 Xrd version: 3.1.96.116

Among 20 others in the office we need to calibrate, along with various other users have u2413s still

When the calibration process reaches the end, or appears to, it crashes with no messages. Simple disappears.

I have tried updating to the latest MS visual C++ redistributale, show v14.x but the error below still shows 12.x version of MSVCR120.dll

I see in the event log the following error:


Faulting application name: Dell UltraSharp Calibration Solution.exe, version: 1.6.6.8973, time stamp: 0x5c4befd1
Faulting module name: MSVCR120.dll, version: 12.0.40660.0, time stamp: 0x577e0f1e
Exception code: 0xc0000005
Fault offset: 0x0000f26d
Faulting process id: 0x5500
Faulting application start time: 0x01d59bf8eca05c8a
Faulting application path: C:\Program Files (x86)\Dell\Dell UltraSharp Calibration Solution\Dell UltraSharp Calibration Solution.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR120.dll
Report Id: 6d030412-ca3a-43f7-b681-f962e65ef42d
Faulting package full name:
Faulting package-relative application ID:

 

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