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January 2nd, 2020 10:00
E207WFP, not connecting on Windows
Hi,
I have a Dell Monitor Model: E207WFP using a DVI out to HDMI in that does not connect to one of my Windows laptops. I then changed to DVI out to DVI in with a USB-C adapter to connect to my Mac, and it connects fine. I tried directly connecting this current cable layout (DVI DVI USB-C) to my Windows laptop and it does not connect. I tried looking for the drivers to update manually, but the instructions do not work, specifically step #7 and 8:
7.Type C:\DELL\DRIVERS\R211140 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.
Any advice is appreciated,
JC
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DELL-Chris M
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January 2nd, 2020 10:00
You do not mention which specific Dell Laptop model or operating system installed on it. But, the 12 year old E207WFP monitor was only tested/validated for Windows 2000/XP/Vista. The driver you linked to is for Windows Vista only.
JayCee18
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January 2nd, 2020 11:00
Ah, apologies, you are correct.
My laptop is running Win 10 on a Dell XPS 15. The monitor was working last week, if that helps. Are there any drivers for Win 10?
Thanks for the quick response Chris,
JC
JayCee18
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January 2nd, 2020 12:00
Actually, update:
I did absolutely nothing in the time I posted this question but the monitor decided to connect to my Windows laptop again.
so... thanks Chris.
DELL-Chris M
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January 2nd, 2020 12:00
Nope. Windows 10 should notate it as PnP monitor. You should post the issue on the XPS laptops board. Be sure to show them how you are trying to connect =
XPS 15 USB Type-C out port --> USB Type-C to DVI adapter --> DVI to DVI cable --> E207WFP DVI in port
JayCee18
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January 2nd, 2020 12:00
Will do, thanks a bunch for the help Chris.
JC