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April 20th, 2018 07:00

FAQ Dell HDR

 

Dell HDR (high dynamic range) is the term used to describe our Dell line of monitors that can receive and process an HDR signal, but, they do not adhere to the retail HDR10 specification.

The Benefits of HDR 10 and Dell HDR Monitors Explained

Requirements to view or playback HDR content
(1) Ultra BluRay DVD or Game consoles
Ensure the DVD player and Game consoles are HDR capable, eg Panasonic DMPUB900, Xbox One S/X, PS4 Pro
(2) PC
Ensure that the video card used is HDR capable, HDMI 2.0a or DP 1.4 (with HDR option) and the HDR video card driver is installed. HDR capable player application must be used, CyberLink PowerDVD 17 or newer, Windows 10 Movies and TV app. Minimum Operating System with HDR support = Windows 10 Redstone 2

HDR capable video cards
Nvidia GTX 950/960/970/980/980 Ti/Titan X/1050/1060/1070/1080/1080 Ti, Quadro P5000/P6000
AMD Radeon R9 390X, Radeon RX 460/470/480, Radeon Pro WX4100/5100/7100

Dell HDR monitors

UP2718Q (Smart HDR in Menu- Display)
U2718Q (Smart HDR in Menu- Display)
U2518D (Smart HDR in Menu- Display)
S2719DM (Smart HDR in Menu- Display)
S2419HM (Smart HDR in Menu- Display)
S2718D (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2718H (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2718HX (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2718HN (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2718NX (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2418H (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2418HX (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2418HN (Movie HDR, Game HDR in Menu- Color- Preset Modes)
S2418NX (Movie HDR, Game HDR in Menu- Color- Preset Modes)

* Dell PremierColor offers wide color coverage that meets major industry standards for = 100% AdobeRGB, 100% sRGB, 100% Rec. 709, 97.7% DCI-P3 and 76.9% Rec. 2020

* 1.07 billion colors (that is 64 times more color depth than standard monitors) can provide. Even in dark areas, you should see better color gradation and precision in more shades.

* Customize color parameters to your preference using the Custom Color mode, the SDK or the optional X-rite i1Display Pro colorimeter

* To use the Dell HDR, the computer video card HDMI out must be version 2.0a or higher and the computer video card DP or mDP out port must be version 1.4 or higher.

Switching from UP3218K to UP2718Q disables HDR

HDR peak luminance
The possible peak luminance during HDR mode is 550 nit. The actual value and duration during HDR playback might vary according to the video content.

Colors are faded and washed out when HDR is enabled in Windows 10
Non-HDR content like the Windows desktop will always look bad if HDR is turned On. Windows itself is not HDR capable. Only dedicated HDR movies and games are HDR capable. Which is why when you go back to the non-HDR capable windows desktop, you have to turn HDR Off.

Dell HDR is a two step process. You have to change both the Windows 10 Display setting and in the monitor OSD (On Screen Display).

When using the non-HDR Windows desktop or any other non-HDR content, HDR should be Off
* If applicable for your monitor model, change the monitor OSD -Color -Preset Modes to any non-HDR mode
* If applicable for your monitor model, change the monitor OSD -Display -Smart HDR to Off
* Right click on Windows 10 Display Settings
* Switch HDR and advanced colors to Off

When using an HDR Game or Movie, HDR should be On
* If applicable for your monitor model, change the monitor OSD -Color -Preset Modes to Game HDR or Movie HDR
* If applicable for your monitor model, change the monitor OSD -Display -Smart HDR to On, Normal REC 2020, or Vivid DCI-P3
* Right click on Windows 10 Display Settings
* Switch HDR and advanced colors to On

Xbox One S/X HDR setup
* Settings- Display & Sound- Video Output
Enable Allow 4K
Enable Allow HDR

PS4 Pro HDR setup
* Settings- System Information tab- Enable HDCP
* Sound and Screen menu- Video Output
HDR option Automatic
Deep Color output Automatic


Dell customer care/service. If already out of warranty, click hereFind your Service Tag
DELL-Chris M
#IWork4Dell

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