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16359

June 7th, 2008 01:00

Flat Panel LCD Monitor goes to blank screen immediately

First of all, my computer details:

Dell Dimension 8300
Monitor:  E172FPB 17" Flat Panel LCD Monitor
Video Card: NVidia Geforce FX 5200

(Obviously, I've had this computer for awhile.)

Up until now, the computer and monitor have been working fine together. Suddenly today the monitor goes to a blank screen after displaying the computer output for about 1 second. If the monitor is powered off and then back on, the screen displays the computer output normally, but then after about a second the screen goes black.  I can cycle the power on and off and the same thing occurs - computer output is displayed normally and then the screen goes black.

I hooked up the monitor to my laptop and the same problem occurs. I can see the laptop output on the monitor and then the monitor goes black.  So I don't believe the problem is with the video card or the computer in general.

I performed the Self-Test Feature Check (STFC) (power off monitor and computer, disconnect the blue cable, power on the monitor) and the self-test image (red, green, blue and white bars) appears but then the monitor screen goes black after about a second.  I have removed power from the monitor and let it sit for several minutes before performing the STFC again, but the same problem occurs.

I have tried to perform a manual factory reset (through the monitor's menu button) but the screen image does not stay on long enough for me to be confident that I have performed it successfully.

Obviously with this problem it is not practical to update any drivers or other software.

So is it time to get a new monitor or is there another way to revive it?

1.7K Posts

June 7th, 2008 02:00

A couple of chips inside the lcd have bit the dust. This is common with this model. I have fixed a few. You'll need some electronics skills to troubleshoot and replace components.  Could be just the push to get that big screen. If you really like it, you or someone could repair it.

1 Message

June 13th, 2008 16:00

How old is your monitor? The same thing just happened to mine and it was purchased about a year ago. I noticed about 6 months ago it started flickering occasionally and yesterday it just went blank. If I turn it on it will display the screen for about a second and go blank again. Hooked it up to another computer and it does the same thing. I called Dell today and they are sending me a replacement monitor at no charge.

1.7K Posts

June 13th, 2008 17:00

I've have had several of this model and they were all well past any warrenty period.  That's why it was not suggested. Now with the shorter warrenty period, I am hoping to get ahold of some of the newer models

2 Posts

September 6th, 2008 00:00

tr4,

 

What Chips did you replace?

1.7K Posts

September 6th, 2008 04:00

The 4 matching ic's on the inverter board for most of them

2 Posts

September 6th, 2008 10:00

tr4,

 

Thanks, I'll start there.......

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