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August 3rd, 2023 20:00

U3415W, MacBook Pro M1, intermittent blackout

Dell U3415W

Dell U3415W

Hi there,
 

I have connected my MacBook Pro M1 to my U3415W using HDMI. The video and audio are fine, but about every half hour or so the screen blacks out for a second before coming back on again.

I have MacBook Pro M1, 16GB RAM, OS Ventura.

Many thanks

11 Legend

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46.4K Points

August 3rd, 2023 23:00

Connect and test the monitor with a different computer.  If the blackout is resolved, the issue is with the macbook.  If the blackout is persisted, test with a better quality cable.

12 Elder

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August 5th, 2023 18:00

And see if there's anything helpful here: FAQ Dell monitor and Apple

12 Elder

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45.2K Posts

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172.6K Points

August 5th, 2023 18:00

Is the monitor's On-Screen Display (OSD) set to "Mac"? See Setup Guide.

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