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April 1st, 2015 11:00

P2415Q bright pixel and warranty

hello

i have a bright pixel ,does warranty covers this?

another question is how do i contact dell i didn't find on the website,could

someone post a link. 

thanks.

Community Manager

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54.3K Posts

April 2nd, 2015 07:00

Then it is not a bright pixel defect. It is a dark pixel defect. You need 6 or more to qualify for a monitor exchange.

Community Manager

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54.3K Posts

April 1st, 2015 12:00

I need to see it.
* The room must be using standard office lighting
* Change the windows desktop to an all black background
* Take and post a picture of this all black background showing me the pixel
* Change the windows desktop to an all white background
* Take and post a picture of this all white background showing me the pixel

7 Posts

April 1st, 2015 23:00

hi

it only shows on white and on desktop background but not on black,i tried

to picture it but its impossible to see it in the photo because its very small.

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