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December 27th, 2019 10:00
P2715Q, awful horizontal lines in Windows
Hi,
I've started getting grey horizontal lines on the top of the right part of my P2715Q about 3 or 4 months ago. They show in Windows, but not in the P2715Q Built-in Diagnostics or the LCD Conditioning menu. Lines are most noticeable over grey / light backgrounds, but not on white ones.
It's a bummer, since the P2715Q is out of warranty. Dell support didn't reply my inquiries about buying an extended warranty plans.
Would appreciate any tip on finding a solution to this.
Thanks in advance.
José.
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DELL-Chris M
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December 30th, 2019 10:00
Because the issue is not seen when running the stand alone P2715Q Built-in Diagnostics, you should test the P2715Q and same video cable on a different PC to see if the issue follows the P2715Q.
joseracer
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December 31st, 2019 12:00
Chris, thanks as always for helping!
Will do so as soon as I can, for the time being tried to use the display port conector instad of the mini display port that I was using, but the result is the same.
I've tried the PC with another monitor and the issue was not present, but will go the other way just to be sure.
Have a nice start of 2020.
Regards.
José.