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January 10th, 2008 13:00

Receiving a Refurbrished Monitor as a replacement - Is It Worth It?

- Im thinking of returning my 2707 which I bought 32 days ago - Its only slightly defective and I was and still am too busy to take care of this... So since its been 32 days Dell will only send me a refurbished one - which I dont trust at all. - So I want your stories of doing something like this - and what did you received as a replacement? I mean, is it noticeable that it was refurbished? Where Dell gets them from - Are they refused by clients monitors or completely redone ones? - Im not even sure I want to get through all this hustle and get god knows what in return. What Did you get?

2 Intern

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12.1K Posts

January 14th, 2008 19:00

Had my 2407 replaced with a refurbished and cannot be any happier.  No dead pixels, no issues to report.  Most times you will get a very good replacement but there is always a chance you might not.  If it not one of the better ones, call Dell up and complain about it nicely
 
:smileywink:

54 Posts

January 14th, 2008 20:00

Vadim K
 
I got a bad "refurbished" replacement and it was replaced with a great one all in about 10-15 days. the second replacement looked new and worked great. No problems, really pretty easy to do. This was about 3-1/5 years ago, everything is still very good.
 
That's why I keep coming back to Dell. They will always get it right in the long run. Just be patient and friendly; they will respond in kind.
 
Good luck
Robert

2 Intern

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197 Posts

January 15th, 2008 01:00

I bought a 2001FP monitor in June 2005. The monitor has been going now. I been getting a rainbow flickering effect. Since I have a 3 year warranty on it they replaced it with a 2007FP. Got it today. The monitor is clear and sharper then my old one. It only has one dead pixel that you can barely see in the bottom left but otherwise I am keeping it. I was not expecting them to give me a 2007FP since I bought the monitor 2 and a half years ago.

Message Edited by reddice on 01-14-2008 10:37 PM
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