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3 Posts
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659
S2419HM, service tag number is invalid
I bought a S2419HM monitor from Newegg. When I tried to register, the system shows no match for either Service tag/Express Service Code. Any support staff can give a helping hand.
Unsolved
3 Posts
0
659
I bought a S2419HM monitor from Newegg. When I tried to register, the system shows no match for either Service tag/Express Service Code. Any support staff can give a helping hand.
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Ken WongKY
3 Posts
0
May 17th, 2019 10:00
I have tried but got the same message. Invalid Service Tag A Service Tag you have entered is invalid. Please enter a different sevice tag in order to proceed to the next step
DELL-Jesse L
Moderator
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May 17th, 2019 10:00
Ken WongKY,
Click the link below to transfer the warranty and ownership of the monitor to your name.
Warranty and Ownership Transfer
Ken WongKY
3 Posts
0
May 27th, 2019 07:00
Jesse,
I have input the service tag on my monitor but the system tag it as invalid. I cannot proceed further and have already follow the instruction (send the photo of the monitor's service tag with Newegg invoice) sent from forum DCFAdmin. But no news since then.....
Can anyone dell staff help on this issue....
Regards,
Ken
DELL-Jesse L
Moderator
Moderator
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17K Posts
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May 28th, 2019 05:00
Ken WongKY,
You should contact Dell Hong Kong Customer Care and explain the issue.