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December 26th, 2021 11:00
S2421HGF, Xbox Series X, resolution issue
I just purchased a Dell Monitor S2421HGF and hooked it up to my Xbox Series X. It's telling me that the resolution is not at 1920x1080Hz. Does anyone know how I can get it to work? The monitor is 144Hz so it's compatible.
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DELL-Cares
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December 26th, 2021 11:00
Welcome to Dell Social Media Support for Technical and Post Sales queries.
Please Direct/Private Message the Service Tag / Express Service Code / Order Number in the text format for which you need assistance.
Refer to the below link to find the Service Tag: http://del.ly/6605JFmB3
DELL-Chris M
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December 27th, 2021 06:00
We can see in this article, "Dell Gaming and Alienware Monitors Support for Gaming Consoles", that the S2421HGF is capable of doing 1920x1080 120Hz/60Hz on the Xbox One S/Xbox One X/Xbox Series S/Xbox Series X.
Are you using the S2421HGF HDMI cable or the HDMI cable that came with the Xbox Series X?
When you say, "It's telling me", what is It's? I mean are you looking in the Xbox- General- TV & Display options area? If yes, can you screenshot it and post a picture?
KiddC
4 Posts
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December 27th, 2021 08:00
KiddC
4 Posts
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December 27th, 2021 08:00
I'm using the HDMI cord that came with the monitor. The service tag # is
KiddC
4 Posts
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December 27th, 2021 12:00
How do I get my monitor at 1920x1080Hz without a computer. All I have is the Xbox.