4 Posts
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675
January 30th, 2023 00:00
S2718HN, vertical blue line
Good morning,
I have a 27" Dell monitor, year around 2018. Suddenly the blue line appeared on my screen. I have tried anything but unscrew it on order to fix it. Is there something I am missing? What should I do?
Thank you in advance.
Kind regards,
Bill G
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DELL-Chris M
Community Manager
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January 31st, 2023 11:00
This S2718HN was built on February 20, 2017. Shipped from Dell on December 16, 2017. The warranty expired on February 2, 2021.
Run the stand alone Built-in diagnostics (page 44). If blue line shows, time to replace the monitor.
DELL-Chris M
Community Manager
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January 30th, 2023 05:00
Before I can correctly troubleshoot, I need the non-private 20 digit serial number off of the rear label. That will tell me the model and when it was built.
Bilettos
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January 30th, 2023 09:00
Bilettos
4 Posts
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February 3rd, 2023 13:00
Bilettos
4 Posts
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February 3rd, 2023 14:00
Tried everything as told, still this persist..
DELL-Chris M
Community Manager
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232.1K Points
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February 4th, 2023 06:00
If blue line showed during the Built-in diagnostics, time to replace the monitor.