4 Posts
0
833
S2721DGFA, Windows 11 Home N, DDM
Dell S2721DGFA
Hi All,
Can anyone help me please? I've been trying to fix this for a while.
Dell 27" S2721DGF
Windows 11 Home N 21H2
DDM (Dell Display Manager) 1.56.0.2107.
When I enable HDR from Windows, DDM has both Manual Mode and Auto Mode greyed out and can't change any of the options in it.
If I disable HDR from Windows settings, all the options are back.
Any solutions?
Best regards.
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
1
September 26th, 2022 06:00
Uninstall DDM 1.56.0.2107. Install DDM 2.0.0.134 and retest.
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
September 25th, 2022 14:00
First, I do not see "N" versions under the "Supported Operating Systems".
DDM 2.0 works with Windows 11/10 build 17763 and above
DDM 1.x works with Windows 11/10/8.1/8/7
Second, did you first enter the S2721DGFA Menu- Display, change Smart HDR to Desktop, exit the Menu. Then change the Windows setting to enable HDR?
bogdann05
4 Posts
0
September 26th, 2022 01:00
Hi Chris,
Thank you for looking into this.
From what I know the N version of windows is "The N editions don't include Windows Media Player, Skype, or certain preinstalled media apps (Music, Video, Voice Recorder)."
Regarding the sequence of setting to Smart HDR Desktop etc I've done that but issue is still present.
What I will do this morning is install Win 11 Pro .
Kind regards,
bogdann05
4 Posts
0
September 26th, 2022 02:00
Update: Win 11 Pro installed still have same issue.
bogdann05
4 Posts
0
September 26th, 2022 06:00
Chris,
You're a lifesaver.
Thank you so much . Issue fixed.