S2722DZ, webcam only detected when partially or fully closed

I have the exact same issue with a S2722DZ - started a few months ago now - and have been looking for a solution.  Thanks dellettantee for explaining it so well.  I would love a solution to this issue... I have two of these monitors (one at home, another at the office) and both have the same problem!

Update on my previous post.

The webcam is detected whilst it is closed (but of course just shows a black screen, because it's still inside the monitor body). When you open (i.e. raise / pop up) the webcam it it starts showing an image when it is partially opened, but as soon as the webcam is fully open the webcam disconnects and is no longer detected.

I've already had my S2722DZ monitor replaced under warranty twice in the last 6 months for this exact same issue - this will be the third time!

It seems like there is an electrical/data connection to the camera that comes loose when it is opened. Here is a video of the issue.

Update 7/29/2023 = Dell has issued me a refund, but did not provide any information on the cause of the issue or whether it is widespread.

Just developed this problem after a little over 1 year of ownership. Very disappointed. 

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