Unsolved
1 Message
0
352
SE2717H, randomly goes black, #2
Currently running on a dual monitor setup with the Dell SE2717H connected directly to my Nvidia GTX 1070 HDMI port.
-Verified cable is working by using on another monitor
-Reinstalled and updated drivers
-Made sure pc power settings are not on PSM (Power Saving Mode)
-Factory reset the SE2717H
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
March 11th, 2020 04:00
Simplify the setup and retest
* Turn the PC and both monitors off
* Disconnect both monitors from the Nvidia GTX 1070
* Disconnect the power cable and HDMI cable from the SE2717H
* Press and hold in the SE2717H power button for 8 seconds
* Reconnect the power cable to the SE2717H
* Reconnect ONLY the SE2717H to the Nvidia GTX 1070 via HDMI to HDMI cable
* Turn the SE2717H on, then the PC
* Retest