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U2410 HDMI
I have a new U2410 monitor and it appears that HDMI is not working. Here is what I have tried so far...
1) Computer DVI output to U2410 DVI input (good)
2) Computer DP output to U2410 DP input (good)
3) Computer VGA output to U2410 VGA input (good)
3) Computer HDMI output to U2410 HDMI input (no signal)
4) Computer HDMI output -> HDMI to DVI converter -> U2410 DVI input (good)
5) Computer DVI output -> DVI to HDMI converter -> U2410 HDMI input (no signal)
I have tried 2 different (known working) HDMI cables, are there any issues with HDMI (this is an Intel DH67 motherboard)
Thanks
DELL-Chris M
Community Manager
Community Manager
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January 16th, 2012 16:00
It sounds like you have done the correct troubleshooting.
Only the 27" and 30" monitors have a Service Tag number. All other monitors would use the Dell order number found on the original Dell invoice. If you only have a Dell order number for your monitor, you should contact Order Support for your country. If you purchased the monitor bundled with a Dell PC, contact Technical Support for your country and use the Service Tag number from the bundled Dell PC. They will need the following data -
Email Address:
Name:
Shipping Address:
Phone Number:
Monitor Order number:
PC Service Tag number if bundled:
Monitor 20 digit PPID number:
Reason: