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August 20th, 2012 21:00

U2410 only supports 1280x1024@60Hz

I have Windows 7 64-bit SP1 and an NVIDIA GeForce GTX 460 SE.

I just purchased a U2410, but I've been unable to get any resolution to display other than 1280x1024 at 60 Hz.  I have the monitor plugged into the DVI port.

The monitor recognizes that it CAN go to 1900x1200, tells me it's recommended, that it's part of the supported modes, but if I switch to that resolution, the screen goes completely blank.

I updated my NVIDIA drivers and have the most recent version installed.

I also tried to update the drivers for the monitor directly off of the disc that came with the monitor, and when that didn't solve the problem, I tried the R272290 and R279694 drivers that I found on support.dell.com.  When that didn't work, I tried to see if the Windows Generic PnP monitor would work, but sadly it did not.

If it's not the drivers, what could it be?

2 Posts

August 21st, 2012 04:00

Chris,

I tried both ports on the video card and no dice unfortunately.  I'm using the DVI cable that was shipped with the monitor, which is a single-link DVI.

My video card supports a maximum digital resolution of 2560x1600 and its Standard Display Connectors are 2 x Dual-Link DVI-I, 1 x Mini HDMI.

When I was back there, I noticed my now-baby monitor was using a dual-link DVI.  So I used the dual-link in my U2410 and the single-link in my 1440x900 little baby.

Problem solved.  Thanks a bunch!

Community Manager

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54.9K Posts

August 20th, 2012 22:00

st888,

The monitor has a DVI-D Single Link connector. What DVI does the video card have? Be sure to use the DVI cable we shipped with the monitor. What other ports are on the video card to test?

 

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