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DonMilane
1 Copper

U2413, locked to mDP

Hi,

Bought a U2413 monitor and I can't access the menu for input, all buttons are locked. I was able to run the test by holding buttons 1 and 4 for 5 seconds and the monitor is working fine. Tried everything that I found on forum, unplugging all cables holding power button for 15, 30 sec, and I am still stuck. When the monitor goes to sleep after 5 minutes computer is detecting it and it says device is working properly.  Any idea how to unlock input selection or menu OSD?   

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Moderator
Moderator

Re: U2413, locked to mDP

 

Let's backup.

* To what computer model is the U2413 attached?
* What video card/GPU is in the computer?
* What video out ports are on the video card/GPU or computer?
* List all U2413 cabling attached to the computer and the ports they are using

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DonMilane
1 Copper

Re: U2413, locked to mDP

Hi Chris,

* U2413 is attached to lenovo y50 laptop 

* Graphic card is NVIDIAN GeForce GTX 860M

* I'm using HDMI video port

* HDMI is only option

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