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February 12th, 2021 11:00

U2421HE, cannot install driver, #2

I have exactly the same issue with my brand new Monitor U2421E delivered today. What to do please?

16 Posts

February 12th, 2021 11:00

I just purchase a brand new Dell Monitor U2421E but impossible to install the Driver downloaded from Dell website (Windows 10 Pro). XPS 13 9360.

Error message: ,
"The driver configuration is unchanged (exitcode = -536870329)
You may need to install the driver manually."
In both cases (via install appli and manually) I'm ejected from the install.
I'm using USB-C to connect my Dell XPS 13 9360 to the Monitor
What should I do?

How did you manage to install your Driver please help ... 

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14K Posts

February 12th, 2021 18:00

@xmouh  Not sure what's going on there, but you don't actually need the driver.

Community Manager

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54.3K Posts

February 13th, 2021 06:00

* What PC model?
* What Windows operating system?
* What video card/GPU?
* To what port on the video card/GPU is the U2421HE connected?

16 Posts

February 16th, 2021 15:00

All provided in my initial post

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