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lz1234

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13 years ago

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lz1234

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September 29th, 2013 09:00

U2713H Overdrive/ghosting

I didn't purchase my U2713H monitor. Dell sent it to me as a replacement for U2711. Right now I'm really by this ghosting issue. If you have one of fast scrolling mouses (such as Logitech M705), this becomes painfully irritating. Even using keyboard keys to scroll up/down a page it's quite annoying.  :emotion-39: Any resolution for this issue?

  • DELL-Chris M

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    Posted September 29th, 2013 12:00

    lz1234

    We are aware of the complaints. We submitted the issue some time ago. The Displays team stated that there are no plans to give the user the ability to turn RTC Overdrive off.

    * If installed, open the DDM (Dell Displays Manager)
    * Click the tab Auto Mode
    * For every application listed, change them to Standard
    * Press the Menu button to open the monitor OSD (On Screen Display)
    * Open Display Settings
    * Highlight Smart Video Enhance
    * Change it to Off
    * Open Color Settings
    Input Color Format = RGB
    Gamma = PC
    * Open Preset Modes and test each one, Standard, Multimedia, Movie, Game, Paper
    * Exit the OSD


    DELL-Chris M (old account)

    #IWork4Dell

  • lz1234

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    Posted September 30th, 2013 19:00

    Chris,

    Thank you for the quick rely. Unfortunately, your recommended settings don't help at all because my monitor already uses them. I believe these are factory default settings.

  • DELL-Chris M

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    Posted October 1st, 2013 07:00

    Did you test every Preset Mode? Did you test all available ports (DP, DVI, HDMI) ?


    DELL-Chris M (old account)

    #IWork4Dell

  • shakranik

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    Posted November 2nd, 2013 15:00

    Does using DP1.2 solve ghosting and lag problems? I tested all port and setting of course, as this is an expensive hardware, and intend to achieve optimal use of, if not, then would buy a cheap display. Then display port 1.2 enabled on a machine that support full res (MBP late 2011 nvidia), display is blank. using older mbp that doesn't support the res on setting to DP1.2 work ok. ghosting and response time noticeable and worse than screens in half price is unacceptable, plus screen do not wake up with computer now and then. Waiting for replacement.

  • Breach

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    Posted November 3rd, 2013 16:00

    FYI - nVidia did not support DP 1.2 until the very latest drivers (released 1-2 weeks ago). At least on my PC, GTX 670 DP 1.2 works now. Not sure about the Mac situation.

  • Stanzilla

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    Posted December 17th, 2013 08:00

    lz1234

    We are aware of the complaints. We submitted the issue some time ago. The Displays team stated that there are no plans to give the user the ability to turn RTC Overdrive off.

    Ugh, that is bad. Can you ask again? Because those displays are unusable with it enabled.

  • DELL-Chris M

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    Posted December 17th, 2013 08:00

    Their decision has not changed.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted December 18th, 2013 06:00

    Can you explain the reason for this decision?
    It is a design specification from the manufacturer.


    DELL-Chris M (old account)

    #IWork4Dell

  • claude05

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    Posted December 18th, 2013 06:00

    Can you explain the reason for this decision? How does having this aggressive overdrive implementation improve image quality, color reproduction, or any other aspect of the monitor's operation, etc? As it stands the monitor could only be improved, especially for those of us working in pro imaging applications, with the option to turn this "feature" off. Try working and moving around a grayscale image in photoshop to see just how negative an effect this has on visual clarity.

    Best regards,
    Claudio

  • lz12345

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    Posted January 17th, 2014 06:00

    Yes, I tested all modes. No help. My current solution for this headache is I bought a cheap monitor as 2nd monitor at half cost of U2713H. No more ghosting while scrolling! My other nit for Dell monitors is the color is too warm no matter how I calibrate it. By the way, I just recently noticed that my XPS L502x laptop with1080p screen showed ghosting too while scrolling. All these products are top line. Dell, I just don't know what to say. (I'm lz1234. This site won't let me log in so I use my dell.com account.)