U2713H Overdrive/ghosting

lz1234

We are aware of the complaints. We submitted the issue some time ago. The Displays team stated that there are no plans to give the user the ability to turn RTC Overdrive off.

* If installed, open the DDM (Dell Displays Manager)
* Click the tab Auto Mode
* For every application listed, change them to Standard
* Press the Menu button to open the monitor OSD (On Screen Display)
* Open Display Settings
* Highlight Smart Video Enhance
* Change it to Off
* Open Color Settings
Input Color Format = RGB
Gamma = PC
* Open Preset Modes and test each one, Standard, Multimedia, Movie, Game, Paper
* Exit the OSD

Chris,

Thank you for the quick rely. Unfortunately, your recommended settings don't help at all because my monitor already uses them. I believe these are factory default settings.

Did you test every Preset Mode? Did you test all available ports (DP, DVI, HDMI) ?

Does using DP1.2 solve ghosting and lag problems? I tested all port and setting of course, as this is an expensive hardware, and intend to achieve optimal use of, if not, then would buy a cheap display. Then display port 1.2 enabled on a machine that support full res (MBP late 2011 nvidia), display is blank. using older mbp that doesn't support the res on setting to DP1.2 work ok. ghosting and response time noticeable and worse than screens in half price is unacceptable, plus screen do not wake up with computer now and then. Waiting for replacement.

FYI - nVidia did not support DP 1.2 until the very latest drivers (released 1-2 weeks ago). At least on my PC, GTX 670 DP 1.2 works now. Not sure about the Mac situation.

lz1234 We are aware of the complaints. We submitted the issue some time ago. The Displays team stated that there are no plans to give the user the ability to turn RTC Overdrive off.

Ugh, that is bad. Can you ask again? Because those displays are unusable with it enabled.

Their decision has not changed.

Can you explain the reason for this decision?
It is a design specification from the manufacturer.

Can you explain the reason for this decision? How does having this aggressive overdrive implementation improve image quality, color reproduction, or any other aspect of the monitor's operation, etc? As it stands the monitor could only be improved, especially for those of us working in pro imaging applications, with the option to turn this "feature" off. Try working and moving around a grayscale image in photoshop to see just how negative an effect this has on visual clarity.

Best regards,
Claudio

Yes, I tested all modes. No help. My current solution for this headache is I bought a cheap monitor as 2nd monitor at half cost of U2713H. No more ghosting while scrolling! My other nit for Dell monitors is the color is too warm no matter how I calibrate it. By the way, I just recently noticed that my XPS L502x laptop with1080p screen showed ghosting too while scrolling. All these products are top line. Dell, I just don't know what to say. (I'm lz1234. This site won't let me log in so I use my dell.com account.)

Today I got my next replacement unit and I can say that the issue is now way better for me. So I can only encourage every one else with the problem to keep pushing until you get a unit that is less broken.

My brand new U2713H monitor suffers from severe ghosting which is really annoying. I also have the U2711 which was a great monitor and I thought that I should stay on Dell thus I bought the U2713H as an upgrade but my experience is not what I expected from this monitor. At first I thought I would get used to the ghosting but it seems that it is much more annoying than I expected, it is almost giving me headaches. What is your suggestion? Should i report for an RMA?

I just had the idea to lower the contrast from 48 to 35 while examining ghosting (while on SRGB mode). The ghosting is much less now but i still need to calibrate once again to see if i can get decent contrast for my photo and video editing. With contrast at about 36 the ghosting is still there but it doesn't have a color cast. Above 36 contrast the ghosting color cast is greenish and below 36 is purplish. I am really disappointed and I would really like to return my monitor but i don't know if i can get a refund. I don't want a replacement with a refurbished one, i just want a new one that actually works without ghosting problems and green color tints!

If you just bought it, I think you should. I don't see there is any fix for it. Other than the overdrive problem, it also has intermittent USB problem and lock up. I'm very disappointed with my U2713H.

After 10 months, this monitor is totally dead. Last night I couldn't turn it on after turning it off. Hopefully the replacement would be better.