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549
November 13th, 2019 01:00
UP2715K, problems
there is no guarantee
What to do? =(((
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Unsolved
This post is more than 5 years old
1 Message
0
549
November 13th, 2019 01:00
there is no guarantee
What to do? =(((
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DELL-Chris M
Community Manager
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November 13th, 2019 07:00
* Go into the UP2715K Menu- Others and Factory Reset- Reset All Settings (page 45)
* Turn the room lights on
* Turn the UP2715K off
* Disconnect every cable (including the power cable) from the rear and side of the UP2715K
* If a mechanical monitor power button, press the button in for 8 seconds (clears any residual power in the circuits). If not a mechanical power button, just wait 8 seconds
* Reconnect ONLY the power cable to the monitor
* Run the monitor BID (Built-in Diagnostic) (page 52). Do you see the tile split screen issue?