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August 16th, 2007 14:00

URGENT..my LCD menu keeps pop up automatically....

I didn't press any button on my LCD mon...but the menu panel keeps popping up....and the button on the LCD seems desn't work.......my warranty is expired...can anyone suggest what can i do?

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August 16th, 2007 18:00

wawafamily,

* Unplug the power cord from the monitor
* Press and hold the monitor power button for 5 seconds
* Plug in the monitor power cord
* Turn the monitor on

Any difference?

August 21st, 2007 06:00

Hi Chris M,
 
Appreciated for your help...
 
...It seems no difference after your instruction as the menu pannel still keep popping up las few days... 
 
But...suddenly.. today...those 3 buttons on the LCD screen were being locked, when i press it....a "lock" logo keeps popping up like the meun panel before....and those 3 LCD buttons still uncontrollable.....  it was really annoying....can you please help to solve it ?   
 
Many thanks...

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August 21st, 2007 23:00

wawafamily,

The monitor warranty policy is as follows -
A monitor purchased with a computer before 12/12/2005 has a 3 year warranty or uses the longer computer warranty

A monitor purchased with a computer on or after 12/12/2005 uses the length of the computer warranty (90 days, 1 year, 2 year, etc)

Message Edited by DELL-ChrisM on 08-22-2007 10:00 AM
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