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September 7th, 2017 01:00
Unable to get complete display (only half page)
My LCD monitor display only 2/3 of actual screen, it may due to LCD problem or display card. what can I do?
Regards,
Albert
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DELL-Chris M
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September 7th, 2017 06:00
We need alot more information.
* What specific Dell monitor model?
* Was the monitor purchased directly from Dell or some reseller? And when?
* What is the 20 digit alpha-numeric monitor serial number and A0x revision?
* To what computer model is the monitor attached?
* What operating system is installed on the computer?
* What video card/GPU is installed in the computer?
* What video OUT ports are on the video card/GPU?
* List all monitor cables and adapters attached to the computer and the ports they are using and how they are connecting to the monitor. For example =
Computer video card GTX 1080 DP out port --> DP to mDP cable --> U2414H mDP in port