Backup Exchange 2k7 issue - Database and logs in four disks (2 logs and 2 data)

Hello Ivan,

I see that you were trying to backup DB called "Prueba". Can you try to run a full backup for the generic saveset, to include all DB's:

APPLICATIONS:\Microsoft Exchange 2007

When adding new DB's to a previous existent environment you should run a full backup for all DB's.

In the other hand, can you please check the output of the following command?:

nsrsnap_vss_save -c Active_node -A NSR_VIRT_SERV=virtual_cluster_name -?

Thank you.

Carlos

Hello Carlos,

We'll try a full backup next saturday, anyway, we tried to create a new IS with Logs and Data in the old storage (E and F) and backups run successfully, but when we tried to do the same with the new disks, logs show the error I attached.

This is the command nsrsnap output:

C:\Windows\system32>nsrsnap_vss_save -c dsglespbr-s3013.desigual.com -A NSR_VIRT

_SERV=dsglmbxcluster.desigual.com -?

73064:nsrsnap_vss_save:Version information for E:\Legato\nsr\bin\nsrsnap_vss_sav

e.exe:

        Original file name: nsrsnap_vss_save.exe

        Version: 2.2.1.130

        Comments: NetWorker Module for Microsoft Applications (x64)

List of valid saveset entries for APPLICATIONS on client Dsglespbr-s3013.desigua

l.com ...

Initializing data to display...

"APPLICATIONS:\Microsoft Exchange 2007"

"APPLICATIONS:\Microsoft Exchange 2007\Expansion"

"APPLICATIONS:\Microsoft Exchange 2007\Retail"

"APPLICATIONS:\Microsoft Exchange 2007\BackOffice"

"APPLICATIONS:\Microsoft Exchange 2007\DeptStores"

"APPLICATIONS:\Microsoft Exchange 2007\Expansion2"

"APPLICATIONS:\Microsoft Exchange 2007\Marketing"

"APPLICATIONS:\Microsoft Exchange 2007\VIPS"

"APPLICATIONS:\Microsoft Exchange 2007\Administracion2"

"APPLICATIONS:\Microsoft Exchange 2007\SedesRemotas"

"APPLICATIONS:\Microsoft Exchange 2007\TIC"

"APPLICATIONS:\Microsoft Exchange 2007\Migration Storage Group"

"APPLICATIONS:\Microsoft Exchange 2007\Multimarca"

"APPLICATIONS:\Microsoft Exchange 2007\Administracion"

"APPLICATIONS:\Microsoft Exchange 2007\Multimarca2"

"APPLICATIONS:\Microsoft Exchange 2007\Almacen"

"APPLICATIONS:\Microsoft Exchange 2007\Second Storage Group"

"APPLICATIONS:\Microsoft Exchange 2007\Tiendas"

"APPLICATIONS:\Microsoft Exchange 2007\Producto"

"APPLICATIONS:\Microsoft Exchange 2007\RRHH1"

"APPLICATIONS:\Microsoft Exchange 2007\DeptStores2"

"APPLICATIONS:\Microsoft Exchange 2007\Retail2"

"APPLICATIONS:\Microsoft Exchange 2007\Marketing2"

"APPLICATIONS:\Microsoft Exchange 2007\TIC2"

"APPLICATIONS:\Microsoft Exchange 2007\Producto2"

"APPLICATIONS:\Microsoft Exchange 2007\RRHH2"

"APPLICATIONS:\Microsoft Exchange 2007\Tiendas2"

"APPLICATIONS:\Microsoft Exchange 2007\Nuevo"

"APPLICATIONS:\Microsoft Exchange 2007\Prueba"

68150:nsrsnap_vss_save:nsrsnap_vss_save: Exiting with success.

C:\Windows\system32>

Regards,

Hi Ivan,

Did you ever try to run a full bakcup for all DB's after adding the new disks/SG's?

Thank you.

Carlos.

Hi,

No, we never try full backup. We'll try next weekend.

Regards,

Hello,

We tried full backup as we comented, but the result was the same:

savegrp: suppressed 8 lines of verbose output

    Comments: NetWorker Module for Microsoft Applications (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSR_PARENT_JOBID, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: dsglespbr-s3012.desigual.com

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "EXCHANGE_2K7" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

47363:nsrsnap_vss_save: nsrpsd service is running on Dsglespbr-s3012.desigual.com.

snapvss_quoow_save: Dumping disk quota databases into OS drive

75652:nsrsnap_vss_save:

Format string Save set name %S is valid cannot be rendered correctly

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

68151 1329508989 2 0 0 7604 8220 0 dsglespbr-s3012.desigual.com nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

We are not able to backup "Prueba" IS. Any ide?

Regards,

Hola Ivan,

Could you please render the nmm.raw from the Exchange node you were backing up and paste it in here?

I would need to see the very first line, which includes the command options and also the entire output.

I just saw the name of the client in one line starting with "d", and in the second line same name starting with "D", maybe it's just the rendering process, but I would like to have the full output.

Thank you.

Carlos.

Hi Ivan,

Did you manage to get the backup working? If it's still failing could you please render the nmm.raw and paste in here the output of the last backup attempt?

Thank you.

Carlos.