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11 Posts
0
7771
March 9th, 2010 11:00
Can not backup NMC database
Hi to all,
please help
I have a problem to backup Networker Management Console database on my fresh installed Networker Server
When backup finished the following error appear:
"1 retry attempted
No full backups of this save set were found in the media database; performing a full backup
Could not run savepsm: The system cannot find the file specified."
I think the client is properly configured with this save set "NMCASA:/gst_on_nw/lgto_gst" ("NW" is a short name of my networker server). Backup command is savepsm.
I try to test this in my lab environment and I think that this is a problem with 64-bit Operating System because backup of NMC database work fine on 32-bit arhitecture of Operating System. Also I find out that instalation path of Networker Management Console on 64-bit OS is "C:\Program Files (x86)\Legato\Management\GST", and on 32-bit machine is C:\Program Files\Legato\Management\GST and meybe this is the point of my problem but I don't know how to fix it.
Environment:
Networker Version: Networker Fast Start 7.6
Operating System: Windows 2008 Standard with SP2 x64
Any suggestion?
Thanks in advance
coganb
736 Posts
0
March 10th, 2010 03:00
Test running savepsm from the command line to try to identify the problem.
savepsm -I "C:\program files(x86)\legato\management\GST"
does this work?
-Bobby
goran_kirhner
11 Posts
0
March 10th, 2010 05:00
Coganb, many thanks for your reply.
This is a copy paste from Command Prompt:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\goran.kirhner>savepsm -I "C:\program files(x86)\legato\management\GST"
'savepsm' is not recognized as an internal or external command, operable program or batch file.
C:\Users\goran.kirhner>cd\
C:\>cd "Program Files (x86)\Legato\Management\GST\etc"
C:\Program Files (x86)\Legato\Management\GST\etc>savepsm -I "C:\program files(x86)\legato\management\GST"
19241:savepsm: Could not access configuration file C:\program files(x86)\legato\management\GST\etc\gstd.conf.
C:\Program Files (x86)\Legato\Management\GST\etc>
As you can see the message `savepsm` is not recognized, but if I also run the same command from different path it says "Could not access configuration file C:\program files(x86)\legato\management\GST\etc\gstd.conf." Meybe this could help us to define the problem.
Any suggestion?
goran_kirhner
11 Posts
0
March 11th, 2010 04:00
Problem solved, I just need to reinstall NMC and choose different installation path. The default path is "C:\Program Files (x86)\Legato\Management\GST", wipe out (x86) so the exactly path have to be "C:\Program Files\Legato\Management\GST" and backup of NMC database can start.
Elviz42
37 Posts
1
October 12th, 2016 05:00
Hi there,
I had the same problem after updating to V 9.0.1.3 . A repair-install was enough to bring back savepsm.exe to nsr\bin .
Regards
Heiko
valentin_cioban
14 Posts
0
January 31st, 2017 05:00
Had the same problem - A repair-install also resolved my problem on 9.0.1.6 !
WayneSpearman
1 Message
0
August 11th, 2017 07:00
I have the same problem, have to run a repair. SR has been opened but support can not recreate the problem....