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2 Intern

 • 

147 Posts

6267

December 11th, 2012 17:00

DISASTER_RECOVERY backup failed

Hi,

The disaster recovery backup failed with below error, any idea about it.

"Server name" DISASTER_RECOVERY:\ full 12/11/12 1:19:54 AM 00:00:22 savegrp: suppressed 7 lines of output.

77777:save: Added writer IIS Config Writer to disaster recover backup.

77777:save: Added writer WMI Writer to disaster recover backup.

77777:save: Added writer COM+ REGDB Writer to disaster recover backup.

77777:save: Added writer Cluster Database to disaster recover backup.

77775:save: Processing completed for disaster recover backup.

80520:save: ASR Backup..Critical error creating snapshot of ASR critical volumes and cannot continue. 83449:save: Error occured while saving critical volumes. :  Failed with error(s)

Server Details :- Windows Server 2008 6.0

Networker version :- 7.6.2.build.631

Regards,

Moin Mansuri

47 Posts

December 12th, 2012 02:00

Your message obviously does not contain all info.

Let me guess - you SYSTEM WRITER is missing ...

In this case, you should login at the client and run the following procedure before a retry:

Takeown /f %windir%\winsxs\filemaps\* /a
icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

net stop cryptsvc
net start cryptsvc
net stop nsrexecd

net start nsrexecd

2 Intern

 • 

147 Posts

December 12th, 2012 10:00

Hi,

I was posted full log....I got below solution from EMC link also...I provided to admin...Let se what will happen.

http://support.microsoft.com/kb/2009272

Moin

1.7K Posts

December 17th, 2012 03:00

Hi Moin,

Before running such intrusive methods as the one provided by Ida, I would suggest to gather more information, and specifically more logs output so that we can find out why this error is coming up.

Also, before running those commands, check that all writers are present by running:

vssadmin list writers

If System writer is missing please re-register VSS dll's.

Please note that changing the permissions for writers could lead to further OS failures, so as said before, I would recommend you to check out the logs (/nsr/tmp/sg/group_name) or run the same backup with debug mode from the client:

save -D3vvv -s NW_SERVER_NAME -b POOL_NAME -N DISASTER_RECOVERY:\ > C:\save.out 2>&1

Thank you.

Carlos.

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