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November 12th, 2013 05:00

Exch 2013 granular recovery using NMM 3.0 (Error Determining RDB Capability)

Hi. Trying to do a granular recovery of items on Exchange 2013 using NMM 3.0 When trying to start a "RDB Data Recover" session I keep getting: "Error Determining RDB Capability - Unable to query MAPI interface" I use Exchange 2013 CU, MAPI and CDO components 1.2. In the  windows app log  there is such warning.      Any sugestions ? he Microsoft Exchange Mailbox Replication service was unable to process jobs in a mailbox database. Database: Test Error: MapiExceptionRecoveryMDBMismatch: Unable to open message store. (hr=0x80004005, ec=1165) Diagnostic context:     Lid: 55847  EMSMDBPOOL.EcPoolSessionDoRpc called [length=132]     Lid: 43559  EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0x0][length=240][latency=0]     Lid: 52176  ClientVersion: 15.0.712.17     Lid: 50032  ServerVersion: 15.0.712.6014     Lid: 23226  --- ROP Parse Start ---     Lid: 27962  ROP: ropLogon [254]     Lid: 17082  ROP Error: 0x48D        Lid: 26937      Lid: 21921  StoreEc: 0x48D        Lid: 27962  ROP: ropExtendedError [250]     Lid: 1494    ---- Remote Context Beg ----     Lid: 61208  StoreEc: 0x8004010F     Lid: 57721  StoreEc: 0x8004010F     Lid: 50608      Lid: 45768  StoreEc: 0x48D        Lid: 56872  dwParam: 0xFE     Lid: 42712  StoreEc: 0x48D        Lid: 10786  dwParam: 0x0        Msg: 15.00.0712.012:E1     Lid: 1750    ---- Remote Context End ----     Lid: 26849      Lid: 21817  ROP Failure: 0x48D        Lid: 26297      Lid: 16585  StoreEc: 0x48D        Lid: 32441      Lid: 1706    StoreEc: 0x48D        Lid: 24761      Lid: 20665  StoreEc: 0x48D        Lid: 25785      Lid: 29881  StoreEc: 0x48D  

1.7K Posts

November 12th, 2013 06:00

Hi Mandri,

This seems to be Exchange/AD related.

please take a look at the following link, I think you will find it useful

Exchange 2010 MapiExceptionLogonFailed: Unable to make connection to the server | Ward Vissers

You can also use MS tools to troubleshoot MAPI connection/permissions issues:

How to troubleshoot MAPI logon script errors in Microsoft Operations Manager 2005 when it is used together with Exchange…

Knowledge Base • How to troubleshoot MS Exchange mail level backup issue?

Thank you,

Carlos

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