Exchange 2007 Backup Issue using NMM

Question

We have been using Networker Module for Exchange 5.2 for quite some time for Exchange 2007. And we are now in the progress to upgrade to NW8.2.3.5 + NMM8.2.3.5. I have updated the configuration as below at the client property ( Standalone Exchange 20007 on Windows 2008) . The Exchange has D drive for Database and E drive for logs. I am getting the error like below. Any idea why. Your help is greatly appreciate. Backup Server is also on NW8.2.3.5. Backup Command: nsrsnap_vss_save Application Information: NSR_SNAP_TYPE=vss NSR_E2K7_VOL_CHECK=NO NSR_EXCH_CHECK=NO NSR_ALT_PATH=D:\mount APPLICATIONS:\Microsoft Exchange 2007: Backup of [APPLICATIONS:\Microsoft Exchange 2007] failed g path for SG01 are on the same volume (D:\). You must change the log path or move the database files to another physical volume. 49931:nsrsnap_vss_save:RM .. 024137 ERROR:The MBX-LHRX7PLHR01-SG01-01 database and system path for SG01 are on the same volume (D:\). You must change the system path or move the database files to another physical volume. 49931:nsrsnap_vss_save:RM .. 102206 ERROR:Validation failed. Microsoft DiskPart version 6.0.6002 Copyright (C) 1999-2007 Microsoft Corporation. On computer: LHRX7PLHR01 Automatic mounting of new volumes disabled. Microsoft DiskPart version 6.0.6002 Copyright (C) 1999-2007 Microsoft Corporation. On computer: LHRX7PLHR01 Automatic mounting of new volumes enabled. 37959:nsrsnap_vss_save:The group or resource is not in the correct state to perform the requested operation. . 63335:nsrsnap_vss_save:NMM backup failed to complete successfully. Internal error. 102333 1474792983 3 0 0 30552 30548 0 lhrx7plhr01.emea.dell.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0

CarlosRojas · Accepted Answer

Hi there,

This issue is due to the configuration of the Exchange DB:

The MBX-LHRX7PLHR01-SG01-01 database and system path for SG01 are on the same volume

You need to make sure that the system path for the DB is not in the same volume as the DB itself, it should match the log path instead.

Thank you,

Carlos

Deb_PS · Answer

Run the below command from exchange management shell to check if the command can query the databases nsrsnap_vss_save -vv -? Also paste the logs from nmm.raw in the Exchange host

mengseng · Answer

Hi Deb,Thanks for your response. After further checking, we found the logs for SG01 is under the same volume with DBs. No issue with SGPF. This is telling me why I have hot with such error.. The issue is fixed now.. Thanks!

NetWorker

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